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PLEASE
NOTE THAT ALL BOOKINGS ARE SUBJECT TO FULL AGREEMENT WITH OUR TERMS
& CONDITIONS BELOW.
We are not responsible for circumstances
beyond our control, like NOISES
of any kind near house,
traffic passing by the farmhouse
or villa, neighbour's dog that barks, hawkers selling their merchandise,
renovations, restorations, upgrading or construction of any kind going
on close by your accommodation. These circumstances are always a
possibility. We normally do not have any prior knowledge of any kind of
construction, house renovations and restorations, road works or other works
going on outside the property. If we do get to know beforehand we will
definitely inform our customers and we will give you a different farmhouse
if and when possible. However the deposit that has been paid for that particular
house that you initially booked, will be lost. Absolutely
no refunds and/or discounts will be given because of this reason.
We have no control over what happens outside. We are only responsible for
the upkeep and maintenance of the house and it's contents.
POOL
& POOL AREA MAINTENANCE: The
pool is normally kept clean at all times. About twice a week, more often
at some of the properties, the pool man comes in to do the necessary
maintenance, like adding water, chlorine & other chemicals, backwashing
& vacuuming. You will be provided with a net so that if leaves, flowers
& insects fall in the pool you can always clean them up easily. Please
also note that since most pool areas are located next to countryside it
is possibile to occasionally see some unlikely creatures. No discounts
will be given for this reason. This does not mean that the house in not
kept clean or not taken care off properly.
CHANGE
OF HOUSE: We
always reserve the house that our customers
book and want. However in rare cases we do have
to change the house promised. Reasons generally
are: Bookings that overlap, repeat bookings,
construction next door, inaccessibility to house
due to road works and because of damage that could
occur to the property that needs time to get
repaired. We reserve the right to change the
house reserved to a different house of the same
or of superior value. If the house happens to
be of inferior value a discount will be given.
This has to be done even when on our confirmation
letter or confirmation message it always specifies
the name of the house that our customers actually
booked. These cases are very rare but they do
happen sometimes and we regret having to do
this but if we have no choice we have to.
NIGHT
FLIGHTS: If you opt to use one of the flights that arrive during
the night, since most bookings are back to back, please note that unless
you book from the night before, there is no guarantee that you will be
allowed at the house before 16.00hours. We need to know this well in advance
so that we can leave the night before empty for you. That way we can take
you to the house as soon as you arrive.
DAMANGE
TO ROPERTY OR CONTENTS OF PROPERTY: Damage
to property or to contents in the property have
to be reported and paid for.
DAMANGE
TO PERSONAL BELONGINGS: We
are not responsible for your personal belongings.
Whether damaged, lost of stolen while at the
farmhouse or villa. Your personal belongings
are your own responsibility.
YOUR
CHILDREN: Please
note that we are NOT responsible for your children's
safety. You have to keep an eye on your children
at all times, especially at the pool and pool
area. However we will gladly assist you
if you need medical help.
VISITORS: When
renting a farmhouse or villa, there will be nobody else but you for the
duration of your holiday. Please note that you are NOT
ALLOWED TO INVITE OTHER PEOPLE AT THE FARMHOUSE without telling
us beforehand. Permission can be granted for some farmhouses FOR AN EXTRA
NIGHTLY CHARGE but WILL DEFINITELY DE DENIED FOR OTHERS. PETS or
NOISY PARTIES are definitely NOT ALLOWED in any of the farmhouses
at any time.
RATES: Please
note that all rates depend on dates and number of persons and are always
quoted in Maltese Liri (Lm). Some properties cost more than others.
SERVICES:
We provide other services like Vehicle rentals, airport/heliport transfers,
helicopter booking, cruises, diving courses, baby sitter, Malta Day tours
& jeep safaris.
CHECK
IN: Check in times are normally between 16.00 &
18.00 hours. (If possible it can be earlier).
CHECK
OUT: Check out time is at Noon. Unless agreed otherwise.
MINIMUM
STAYS: Please note
that we do not accept anything less than SEVEN (7) nights.
ELECTRICITY
AND WATER: Are
very expensive. Please do not leave lights on and water running unnecessarily.
CONTACTING
US: When contacting
us, please specify dates, number of adults, children and their ages, and
name of property preferred.
DISCOUNTS: On
long stays, vehicle rentals, diving courses, cruises and restaurants are
available.
DEPOSIT: 30%
deposit is needed to securely book the farmhouse or villa.
CANCELLATIONS: If
you need to cancel your holiday for some reason, your DEPOSIT can only
be partly refunded if enough time is given to be able to re-rent the property.
If we do not manage to re-rent the property your deposit can not and will
not be refunded to you.
FOOD
PACK: Food package upon arrival. To help you get started
we normally prepare a food pack consisting of bread, butter, ham, cheese
slices, mineral water, coffee, tea & sugar. After that you have
to do your own shopping.
MAID
SERVICE: will be provided once a week at no extra charge
at all of the farmhouses. General clean up, change of linen and towels
if needed. This applies for 2 week stays only. If you need the maid more
often, this can be arranged for a small extra fee. Please note that all
properties are self catering.
BED
SHEETS & BATH TOWELS: are
provided at all farmhouses. Pool/ Beach towels are also provided
at some of the farmhouses.
TRANSFERS: From
the Malta International airport to farmhouse in Gozo and back to airport
are available. Costs depend on the number of persons and start from €70.00
for a round trip. Ferry tickets (€4.66) for each adult is NOT included.
SEASONS:
LOW
SEASON: November, December, January,
February & March
MID
SEASON: April, May, & October
HIGH
Season: June & September 16th -
30th
PEAK
SEASON:July,
August and September 1st - 15th.
VEHICLE
RENTALS: Good,
clean and dependable rental cars, jeeps, motor bikes and bicycles
are also available, at a specially discounted rates for our customers.
TESTIMONIALS:What
our customers have to say about our properties and our service.
Thank you
for Choosing Marjoe Gozo Farmhouse & Villa Holidays!
FULL
CONTACT DETAILS
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